Contact Us
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Get in Touch
Have a question about a specific book? Looking for recommendations? Want to suggest a title for translation? We're here to help you discover exceptional Polish literature.
Phone
+441449515590
Monday-Friday: 9am-5pm GMT
info@novelhaven.com
We aim to respond within 24 hours
Address
303 Holmes Mill West Lauren
Cambridge, CB22 7PT
United Kingdom
Business Hours
Monday-Friday: 9am-5pm
Saturday: 10am-4pm
Sunday: Closed
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Frequently Asked Questions
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location. You can see the specific shipping options and costs during checkout.
How can I track my order?
Once your order ships, you'll receive a confirmation email with tracking information. You can also check your order status by logging into your account on our website.
Do you offer e-books?
Yes, many of our titles are available in e-book format. Look for the e-book option on individual product pages. We support most major e-reader formats.
Can I suggest a Polish book for translation?
Absolutely! We welcome suggestions from our community. Please use our contact form and select "Suggestion for Translation" as the subject to share your recommendations.
Do you offer bulk discounts for book clubs or educational institutions?
Yes, we offer special pricing for orders of 10 or more books. Please contact us directly to discuss your specific needs and receive a custom quote.
What is your return policy?
We accept returns within 30 days of delivery for books in original condition. Please see our Refund Policy for complete details on the return process.